Our Philosophy of Care

We believe that helping our customers to stay active and make their own decisions about what they do and how they spend their time, helps them remain happy and healthy for longer.

We believe in tailoring our care to fit the unique needs of each person. We aim to make the most of our clients’ strengths so each can be as fulfilled and independent as possible.

We believe that a good quality of life stems from the ability to take pleasure in the ordinary and familiar things that we do every day and that these simple tasks can be used to promote and support health and well-being.

We believe that nobody should be deprived of their dignity or quality of life, or be excluded from participating in their community, because of their age, frailty or lack of support.

We believe the diversity of our customers is our greatest asset and that through the formation of positive relationships they can continue to be part of a vibrant community. We value the involvement and understanding of our customers’ families and friends as we believe the insights, companionship and fun they bring enhances life for everyone.

We believe in supporting our staff by offering training, good rates of pay and an environment that welcomes and encourages innovative thinking.

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Blue River Home Care Waltham Abbey
CQC overall rating

  • Member of TrustedCare


  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care


  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet


  • Alcohol Dependence (past or present)
  • Dementia/Alzheimer's
  • Drug Dependence (past or present)
  • Old Age/Elderly Care
  • Learning Disability
  • Mental Health Condition
  • Physical Disability
  • Sensory Impairment
  • Cancer Care
  • High Dependency Care, two carers attending
  • Hospital Discharge
  • Medication Assistance
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service


  • Personal Care (on a contracted hours basis)
  • 24 Hour Care
  • Live in Carer
  • Adult Home Care (18+)
  • Personal Care Assessments
  • Risk Assessments in the Home

The more personal homecare service

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We do more to keep your loved ones happy

Asking for help can be difficult, but the right kind of help can mean greater independence for you or a loved one and less demands on your family. That’s why Blue River Home Care provide a wide range of services designed around your individual family’s needs – from help with housekeeping, cooking, washing, dressing and management of medication to enjoying a more active life as part of your local community.

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Personal Care

A more personal service

We understand the importance of trust that is built up through a personal relationship, so we know it is important to find someone you and your family will get along with, who you would be happy to have in your family home. The answer is our unique matching service.

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Meal Preparation

A trusted service

You can take reassurance from the fact that Blue River Home Care is Care Quality Commission accredited. Recommended by GPs localy we are trusted by the NHS - in fact many customers have chosen Blue River Home Care’s homecare service. We also vet and train all our people to a high standard so you can expect both a professional and personal level of service.

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A service that is tailored to your individual needs

We tailor every package we deliver to the exact needs and wishes you have and our services are available around the clock, 365 days a year. With options starting from as little as an hour a week right up to full time live-in care, your choices are limitless.

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Lifestyle Support

A service that goes beyond the home

Should your family need it, you can also book day care. Through our fantastic network we can also connect you with other like minded people, enable access to a range of social activities in your area or simply organise favourite days or days out for you or your loved one.

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Live in care and support

Local services provided by local people

As a local social care provider, Blue River Home Care is enviably positioned to offer a host of care and support solutions, supporting people with an equally varied level of need. We have close relationships with many external health care professionals, such GPs and District Nurses, and work closely with the NHS in many locations across London, Hertfordshire and Essex.

At Your Service

Because we are the best at what we do!

Skilled carers

Ensuring that people have a positive experience of care and support.

A devoted service

Treating and caring for people in a safe environment.

Promoting wellbeing

Enhancing quality of life for people with care and support needs.

Live in care

Supporting people to live healthy lives for longer.

Areas we cover

We cover a wide range of areas including London, Essex, Hertfordshire and surrounding areas. Please contact us for more details.

Click here to view all the areas we cover


Please read what some of our customers had to say about our service...

Please get in touch

Click here to arrange a free consultation